Privacy Policy
Anchor — Arc Transformation LLC
Effective Date: April 13, 2026
Last Updated: April 19, 2026
Overview
Anchor ("the App") is a family of tools for parents of children with autism and other developmental needs, starting with Rhythm (visual routines). Additional modules, Ally (IEP support) and Compass (behavior insights), are coming soon. Arc Transformation LLC ("we," "us," or "our") built this App with the privacy and safety of children and families as a top priority.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Children's Privacy (COPPA Compliance)
Anchor is designed to be used by children under the direction and supervision of their parent or guardian. We comply with the Children's Online Privacy Protection Act (COPPA).
What we collect about children:
- A display name (chosen by the parent, does not need to be the child's real name)
- An avatar selection (preset icons, not photos)
- Routine completion data (which tasks were completed and when)
- App usage events (task completions, break usage, routine progress)
What we do NOT collect from children:
- Real names, photos, or videos
- Location data
- Contact information
- Any personally identifiable information entered by the child
- Data from other apps or services on the device
Parental control:
- All child profiles are created and managed by the parent
- Parents can view, edit, and delete all child data at any time
- Parents can delete a child's profile and all associated data from within the App
- No data about a child is collected without the parent first creating a profile
Information We Collect
Account Information:
- Email address (for authentication)
- Password (encrypted, never stored in plain text)
Child Profile Information (Parent-Created):
- Display name
- Avatar selection
- Preferences (timer style, icon size, notification settings)
Usage Data:
- Routine and task completion records
- Prompt level tracking data (entered by the parent)
- Sensory break usage
- Token board progress
- Activity timestamps
- App session identifiers (anonymous, for grouping events)
- Module interest signals (which upcoming modules you've asked to be notified about)
Technical Data:
- Device type and operating system version
- App version
- Crash reports (if applicable)
How We Use Your Information
We use the information we collect to:
- Provide the App's core functionality — creating routines, tracking progress, managing child profiles
- Display analytics and progress — completion rates, streaks, prompt level trends
- Send notifications — routine reminders and completion alerts (configurable by the parent)
- Notify you about new Anchor modules you've expressed interest in (Ally, Compass)
- Improve the App — understanding which features are used to prioritize development
- Provide customer support — responding to questions or issues
How We Do NOT Use Your Information
- We do not sell your data. Ever. To anyone.
- We do not serve advertisements. The App is ad-free.
- We do not share data with third parties for marketing or advertising purposes.
- We do not use children's data for profiling or behavioral targeting.
- We do not track users across other apps or websites.
Data Storage and Security
- All data is stored securely using Supabase, a trusted cloud database platform with encryption at rest and in transit.
- Passwords are hashed and never stored in plain text.
- Row-level security ensures that users can only access their own data.
- The App stores some data locally on your device (using encrypted local storage) for offline functionality.
Data Sharing
We may share data only in the following limited circumstances:
- Service providers: We use Supabase for data storage and authentication. They process data on our behalf under strict contractual obligations.
- Legal requirements: We may disclose information if required by law, court order, or governmental authority.
- With your consent: We will not share your data with anyone else without your explicit permission.
We do not share, sell, or rent personal information to third parties for their own purposes.
Your Rights
You have the right to:
- Access your data — View all information associated with your account within the App
- Correct your data — Edit child profiles, preferences, and account information at any time
- Delete your data — Delete individual child profiles (and all associated data) or your entire account from within the App
- Export your data — Request a copy of your data by contacting us (see below)
- Opt out of notifications — Disable all notifications from within the App's settings
For California Residents (CCPA):
You have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, request deletion, and opt out of data sales (we do not sell data).
For EU/EEA Residents (GDPR):
If applicable, you have rights under the General Data Protection Regulation, including access, rectification, erasure, and data portability. Our legal basis for processing is legitimate interest (providing the service you signed up for) and parental consent for children's data.
Data Retention
- Active accounts: We retain your data for as long as your account is active.
- Deleted profiles: When you delete a child profile, all associated data (routines, completions, activity events, token progress) is permanently deleted.
- Deleted accounts: When you delete your account, all data associated with your account and all child profiles is permanently deleted.
- Automatic cleanup: We do not retain data beyond what is needed to provide the service.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the App or via email. The "Last Updated" date at the top of this page indicates when the policy was last revised.
Contact Us
If you have questions about this Privacy Policy, your data, or your rights, please contact us:
Arc Transformation LLC
Email: privacy@arctransformation.ai
Website: arctransformation.ai
This Privacy Policy applies to the Anchor application and any future applications under the Arc Transformation ecosystem.